Client care
Privacy
Privacy
This policy explains how Prospect Sales handles information connected to the storefront and orders. It is intended to describe our current practices in clear terms and does not replace the privacy information provided by checkout, payment, carrier, or other service providers that may process an order.
Information Connected to Orders
We may receive information needed to operate the store and fulfill orders, such as contact details, shipping address, ordered items, order history, and messages sent through an available support channel. Checkout and payment information may be processed by the checkout provider; we do not use this policy to describe that provider's independent practices.
How Information Is Used
We use order-related information to operate the storefront, process and fulfill orders, provide order support, address delivery or return issues, help prevent fraud or misuse, and meet applicable operational or legal obligations.
When Information Is Shared
Information is shared only as needed to process an order or run the storefront, including with checkout providers, fulfillment partners, shipping carriers, and service providers that support the site. Information may also be disclosed when required to respond to a valid legal process or protect the store, customers, or others.
Data Care
We aim to use reasonable safeguards appropriate to the information we handle. No online service can promise absolute security, so customers should use care when sharing information online.
Choices and Requests
If you have a question about information connected to an order, use the support option made available with that order. Requests will be reviewed in light of the information needed for fulfillment, recordkeeping, fraud prevention, and applicable requirements.
Updates
We may update this policy when store practices change. The version posted on this page applies to information handled after the update, subject to applicable requirements.